This accessibility statement applies to the Ardent Credit Services website.

This website is run by Ardent Credit Services Ltd. We want as many people as possible to be able to use this website.
For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

The website has been tested and found to be fully accessible and in line with the Web Content Accessibility Guidelines (WCAG) 2.1.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email: compliance@ardentcredit.co.uk
• call: 0151 545 1500

We’ll consider your request and get back to you in 5 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact our compliance team using our complaint form.

Contacting us by phone

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Find out how to contact us get in touch page.

Technical information about this website’s accessibility

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared on 13/09/2023 It was last reviewed on 13/09/2023
This website was last tested on 12/09/2023. The test was carried out by Zoonou
Zoonou used WCAG-EM to define the pages tested and test approach.